FAQ

FAQ - Drop Starr Products

Frequently Asked Questions

1. Has the product been tested?
Yes, our products are manufactured in a GMP-ISO Certified Facility, meaning they meet international standards for quality control and Good Manufacturing Practices. They have been tested for proper pH balance and ingredient formulation percentages to ensure safety for kids.
2. What is GMP-ISO certification?
GMP (Good Manufacturing Practices) and ISO (International Organization for Standardization) certification ensure that the products are made in a clean, controlled, and safe environment, guaranteeing consistency, quality, and safety in every batch.
3. What makes it safe for kids?
Our products are specially formulated with gentle, non-toxic ingredients that are free from harsh chemicals, parabens, and sulfates. They are pH-balanced, cruelty-free, and tested to ensure they are safe even for sensitive or delicate skin.
4. What are the active ingredients in the balms and sprays?
Balms:
  • Sunflower Seed Oil: Hydrates and nourishes skin.
  • Shea Butter: Locks in moisture and soothes dry patches.
  • Vitamin E: Supports skin healing and softness.
Sprays:
  • Aloe Vera Juice: Soothes and hydrates skin and scalp.
  • Kosher Vegetable Glycerin: Provides lightweight moisture.
5. Are there any harmful chemicals?
No. Our products are free from harmful chemicals such as parabens, sulfates, and synthetic dyes. Every ingredient is selected for safety and efficacy.
6. Are the products multipurpose?
Yes! • Balms: Can be used on skin, scalp, and hair to moisturize and soothe dry areas. Continued use may improve skin tone and help alleviate symptoms of eczema and psoriasis. • Sprays: Can be used as a body mist, hair refresher, or light moisturizer. .
7. My child has a skin condition—are these products safe?
Yes! The balms and sprays are formulated with natural, soothing ingredients that are suitable for children with eczema, psoriasis, or sensitive skin. Regular use may help calm irritation and improve skin texture.
8. Are there any common side effects?
Side effects are rare due to the gentle, clean ingredients. We recommend a patch test before use. If irritation occurs, discontinue and consult a healthcare professional.
9. How do I use the balms and sprays?
Balm:
  • Warm a small amount in your hands.
  • Apply to dry skin or massage into the scalp and hair.
  • Reapply as needed.
Spray:
  • Shake well.
  • Spray lightly on skin, hair, or clothes.
  • Let air dry or rub gently.
10. What are the scents?
• Starr Loops: A nostalgic, fruity cereal-inspired scent. • Sitting Pretty: A tropical watermelon-mango blend.
11. Are the products cruelty-free?
Yes, all our products are 100% cruelty-free and never tested on animals.
12. Are the products suitable for sensitive skin?
Absolutely! Both the balms and sprays are formulated with gentle, natural ingredients that are pH-balanced and safe for sensitive skin.
13. Can the products be used daily?
Yes, our products are safe and effective for daily use.
14. Are the ingredients natural?
Yes, the key ingredients, such as sunflower seed oil, aloe vera juice, and shea butter, are naturally derived and carefully chosen for their skin-loving properties.
15. Are the products eco-friendly?
Yes! Our packaging is designed to be sustainable, and the ingredients are safe.
16. Can the products be used on babies?
Our products are designed for kids and are safe for most ages, but we recommend consulting with a pediatrician before using on babies under 12 months.
17. What makes these products special for kids?
From the fun, fruity scents to the gentle, nourishing formulas, our products are crafted to make self-care exciting, safe, and enjoyable for kids.
18. Are these products good for travel?
Yes! The balms and sprays are compact, lightweight, and come with a carry-all bag, making them perfect for on-the-go use.
19. Why are these products a good gift?
With vibrant packaging, kid-friendly scents, and a cute carry-all bag, our products make the perfect gift for holidays, birthdays, or any special occasion.
20. What’s the best way to store the products?
Store in a cool, dry place away from direct sunlight to maintain the quality and scent of the balms and sprays